Safeco: A better customer experience — guaranteed
When customers use our network shops for auto repairs, they get priority status, faster repairs and a lifetime guarantee of work. We want to help you learn more about this program and feel confident recommending it to your clients.
More reasons to recommend the Guaranteed Repair Network
Priority status – Safeco customers are given priority status for cost estimates and repairs.
Faster service – Customers get back on the road faster, typically cutting their vehicle rental needs by three days.
Higher satisfaction – On average, customers who use network shops report higher claim satisfaction and don’t call to check on their claims as often when compared to those who use non-network shops.
Efficiency – Finding additional damage won't hold up repairs. Our network shops have authorization to repair all accident-related damage they discover, even beyond the initial estimate.
Lifetime guarantee – Repairs are guaranteed for as long as the customer owns the vehicle, even if they move to a different state.
We’ve created a customer handout you can share, so customers have information at the ready should they need it. Visit the agent portal to learn more and download the handout.